Terms of Service
Please read these Terms of Service ("Terms") carefully before using the digital marketing services offered by Marshall Moore Consulting LLC ("us", "we", or "our"). Your access to and use of our services is conditioned upon your acceptance of and compliance with these Terms.
1. Services
Marshall Moore Consulting LLC provides a range of digital marketing services, including but not limited to Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing (SMM), and Content Marketing. The specific services to be provided to the client will be outlined in a separate Statement of Work (SOW) or service agreement, which will form part of these Terms.
2. Client Obligations
The client agrees to provide Marshall Moore Consulting LLC with all necessary access to information, digital assets (such as website backends, ad accounts, and social media profiles), and materials required to perform the services. The client warrants that all materials provided to us are owned by the client or that the client has the right to use them. Delays in providing this information may result in delays in service delivery, for which Marshall Moore Consulting LLC will not be held liable.
3. Payment Terms
Payment for services will be governed by the SOW or service agreement. Services are typically billed on a recurring monthly basis in advance. Payments are due upon receipt of the invoice. Failure to make timely payments may result in the suspension or termination of services. All fees paid to Marshall Moore Consulting LLC for services are non-refundable.
4. Timelines and Deliverables
We will make every effort to adhere to the project timelines and deliverables outlined in the SOW. However, these timelines are estimates and are not guaranteed. The client acknowledges that the results of digital marketing efforts are influenced by many factors outside of our control, including search engine algorithm changes and competitor activities.
5. Confidentiality
Both parties agree to keep all confidential information, including business strategies, financial information, and proprietary processes, private and not to disclose it to any third party without prior written consent, except as required by law. This obligation of confidentiality extends beyond the termination of our service agreement.
6. Intellectual Property
Any pre-existing intellectual property shall remain the sole property of its respective owner. All new materials, content, and campaign strategies created by Marshall Moore Consulting LLC specifically for the client during the term of the agreement will become the property of the client upon full and final payment for the services rendered.
7. Limitation of Liability
In no event shall Marshall Moore Consulting LLC be liable for any lost profits, indirect, special, incidental, or consequential damages arising out of or in connection with our services. Our total liability to the client under any circumstances shall be limited to the amount of fees paid by the client to Marshall Moore Consulting LLC in the preceding month. For more details, refer to the Disclaimer provided by Marshall Moore Consulting LLC.
8. Termination
Either party may terminate the service agreement with a written notice, typically 30 days in advance, as specified in the SOW. Upon termination, the client is responsible for all fees incurred up to the date of termination. Marshall Moore Consulting LLC will cooperate in the transition of all campaign assets and data to the client.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Marshall Moore Consulting LLC is registered, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.